Help Centre
Browse topics
Getting started
Accounts, profiles and pages.
2 articles
For creators
Your creator profile, packages and getting hired.
1 article
For brands
Brand pages, finding creators and hiring.
1 article
Campaigns & work
Posting campaigns, applying, offers and deliveries.
1 article
Plans & payments
Plans, the blue tick, eSewa, Khalti, bank transfer.
2 articles
Verification (KYC)
Verifying your identity and your page.
1 article
Account & safety
Login, privacy, reporting and staying safe.
1 article
Popular articles
Can one account have both a brand page and a creator profile?
Yes. Like Facebook Pages, you sign up once and can create a brand page, a creator profile, or both. Switch between them…
Getting started
What if something goes wrong with a piece of work?
Open the work from Hired creators or Offers & applications and message the other side. If you can't agree, contact us a…
Campaigns & work
How do I post as my page?
Open the menu at the top right and choose your page under Switch profile. Everything you do next (posts, comments, like…
Getting started
Which payment methods are supported?
eSewa, Khalti, connectIPS, Bank transfer or QR (checked by our team from your receipt)
Plans & payments
Is there any commission on deals?
No. NepoFeed takes no commission. Brands pay creators directly, and pages pay a simple subscription to use the marketpl…
Plans & payments
Why do I need to complete KYC?
KYC keeps the marketplace free of fake accounts and scams. Verified pages are trusted more by the other side, and KYC i…
Verification (KYC)
Frequently asked
All FAQsCan one account have both a brand page and a creator profile?
Yes. Like Facebook Pages, you sign up once and can create a brand page, a creator profile, or both. Switch between them from the menu at the top: posts, chats and notifications are kept separate for each.
What if something goes wrong with a piece of work?
Open the work from Hired creators or Offers & applications and message the other side. If you can't agree, contact us and our team will help.
Is there any commission on deals?
No. NepoFeed takes no commission. Brands pay creators directly, and pages pay a simple subscription to use the marketplace.
Which payment methods are supported?
- eSewa
- Khalti
- connectIPS
- Bank transfer or QR (checked by our team from your receipt)
Why do I need to complete KYC?
KYC keeps the marketplace free of fake accounts and scams. Verified pages are trusted more by the other side, and KYC is needed for the blue tick.
Still need help?
Send a request to our support team. We reply by email.